Along with the development and implementation of Bekaert’s new Enterprise Performance Management (EPM) model, Bekaert has developed a People Performance Management (PPM) program. PPM replaces the company’s Personal Development Review of the past and is our new way of looking at people performance and how we can better achieve our goals in the future. As such, PPM is part of a larger effort to become a much more performance-driven organization.
Enablers for the new people performance management practice are: a clear alignment of team and individual goals with business priorities; frequent performance steering and coaching; fair recognition in line with the achieved performance; and better supporting tools that allow employees to keep track of their performance and ‘feedforward’ actions throughout the year. The program, the tools and the training materials were developed and announced in 2018, in preparation of the launch at the start of 2019.
After the extended organization-wide employee survey of 2017, Bekaert conducted a follow-up survey to gauge current employee engagement levels. The 2018 results show that sustainable engagement has further improved at Bekaert. Our employees particularly appreciated the efforts made to implement the actions defined after the initial survey. In 2019, too, there will be a company-wide employee survey.
Teams around the world stepped up their efforts to engage employees following 2017’s employee survey. Among the many initiatives, Bekaert in Venezuela introduced a recognition program and award event for the team to reward value-adding projects developed and implemented at Vicson.
The results not only spoke to the head, but also to the heart. Despite the dire political situation and economic and humanitarian crisis in Venezuela, the pride and engagement of our Vicson team was clearly visible in the 2018 pulse survey results. The exceptionally high engagement score (98%) shows that employees feel respected and listened to. Moreover, they highlight the sense of personal accomplishment they gain from working at Bekaert. In fact, all questions in the survey received top scores, marking out our team in Venezuela as the most engaged of all Bekaert locations worldwide!
The Training Management Group (OTIC) of Chile’s Association of Metallurgic and Metalworking Industries (ASIMET) has awarded two of Bekaert’s Chilean entities: Prodalam with the ‘Commitment to Employees’ award and Inchalam with the ‘Commitment to Training’ award.
Prodalam was given the award for the training initiatives that took place during 2018. They include the creation of training curriculums for each job family and the alliance with one of the most recognized providers of online training in the country. This ensured that all 648 employees distributed along the 4 300 kilometers of Chile have the same opportunity of receiving high quality education to improve their performance and grow within the local organization and within Bekaert.
Inchalam received the award for its commitment to continuous development through training skills and competencies, completing a total of 22 929 hours of effective training during 2018. This made Inchalam a great reference in relation to people management practices in the region.
In addition to the Commitment to Employees and Training awards, Inchalam won the Best Innovation Management trophy, rewarding the company for its continuous search for excellence through innovation management and the participation of its members in initiatives of transformation in innovation.
At Bekaert, we believe in working together to achieve better performance. Our teams show the way! All actors in the better together video are Bekaert colleagues. We produced the video in 2018, with team members of eight nationalities, nearby our manufacturing locations in Chile, Slovakia, China and Belgium.